Frequently Asked Questions
Everything you need to know about shopping with CRAZE.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
CRAZE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's progress.
Are the products on CRAZE authentic?
Absolutely. We work directly with verified manufacturers and official distributors to ensure that every product sold on our platform is 100% authentic and of the highest quality.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.